Returns & Exchanges
At Auxbeam Lighting, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy on all unworn and unwashed apparel. If your new gear doesn't fit or meet your style expectations, we are here to help with a seamless exchange or refund process.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Package Your Items
Place the items in their original packaging with all tags attached to ensure they remain in pristine condition during transit.
Print and Attach Label
Download your prepaid shipping label from the portal, secure it to the outside of your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or ship out your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing